COLLECTION BANK OFFICER - RHB KUALA LUMPUR
KEY RESPONSIBILITIES
- Perform diligent dunning calls for all delinquent, over limit to minimize loss and maximize collection
- To complete the task assigned on daily basis
- To meet daily and monthly collection standards
- To highlight all suspicious account to Manager
- Assist in minimizing runaway credit and fraud losses
- Handles and resolves customer queries
- Ensure thorough follow up on all promised taken accounts
- To adopt the usage of Call scripting to manage customer
- To ensure all incoming calls answered within 3 rings
- To identify and advise customer on existing business business option made
- To prove advise to customer on their financial dilemma
- To assist in providing recommendation / corrective measures
- To be strong team player of the portfolio
- Salary basic is RM 1200 + RM 300 incentive + commission
QUALIFICATION
- Minimum certificate / diploma in any field
- Fresh graduates are encourage to apply
- Must have good written and communication skill
- Having Good negotiation skill is an added advantage
- Team player
- Target oriented
- Must be willing to work in KL
- Must be willing to work in weekdays and weekends if necessary
Please call 012-3152345 or email your resume to mvnivan@cmcisource.org for further details or queries
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