Tuesday, December 7, 2010

COLLECTION BANK OFFICER - RHB KUALA LUMPUR

COLLECTION BANK OFFICER - RHB KUALA LUMPUR


KEY RESPONSIBILITIES

  • Perform diligent dunning calls for all delinquent, over limit to minimize loss and maximize collection
  • To complete the task assigned on daily basis
  • To meet daily and monthly collection standards
  • To highlight all suspicious account to Manager
  • Assist in minimizing runaway credit and fraud losses
  • Handles and resolves customer queries
  • Ensure thorough follow up on all promised taken accounts
  • To adopt the usage of Call scripting to manage customer
  • To ensure all incoming calls answered within 3 rings
  • To identify and advise customer on existing business business option made
  • To prove advise to customer on their financial dilemma
  • To assist in providing recommendation / corrective measures
  • To be strong team player of the portfolio
  • Salary basic is RM 1200 + RM 300 incentive + commission

QUALIFICATION

  • Minimum certificate / diploma in any field
  • Fresh graduates are encourage to apply
  • Must have good written and communication skill
  • Having Good negotiation skill is an added advantage
  • Team player
  • Target oriented
  • Must be willing to work in KL
  • Must be willing to work in weekdays and weekends if necessary

Please call 012-3152345 or email your resume to mvnivan@cmcisource.org for further details or queries

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